Legal

Gym Use Guidelines

Facility rules and member conduct standards for a safe, respectful, and premium training environment at Swarg Fitness.

Effective 8 June 2025 · Last updated 8 June 2025

1. Purpose

These Gym Use Guidelines apply to all members, guests, trainers, and staff at Swarg Fitness, 508, AR Mall, Mota Varachha, Surat, Gujarat 394101.

They are designed to keep our premium facility safe, clean, and enjoyable for everyone.

2. Access & Check-In

Please observe the following when entering and using the gym:

  • Check in using the mobile app QR code or front-desk process on every visit.
  • Membership cards, app access, and facility entry are for the registered member only.
  • Guests and trial visitors must sign in at reception and remain with authorised staff where required.
  • Entry may be refused outside operating hours or when accounts are suspended or expired.

3. Attire & Hygiene

  • Wear clean, appropriate athletic clothing and closed training shoes in workout areas.
  • Bring a towel and wipe down equipment after use.
  • Outdoor shoes are not permitted on gym floors; use designated locker and shower facilities.
  • Strong fragrances, bare feet in training zones, and shirtless training outside approved areas are not allowed.

4. Equipment Use

  • Re-rack weights and return accessories after use.
  • Ask staff for a spot or instruction when using unfamiliar equipment.
  • Do not drop weights unnecessarily or misuse machines.
  • Reserve cardio equipment fairly during peak hours; follow posted time limits when displayed.
  • Report damaged or faulty equipment to staff immediately.

5. Safety

  • Warm up before intense training and use collars/clips on barbells as appropriate.
  • Children must remain in designated areas and may not use adult equipment unsupervised.
  • No food in workout zones except where café rules permit sealed items in rest areas.
  • Glass containers, chalk outside approved zones, and hazardous substances are prohibited.
  • In case of injury or emergency, notify staff immediately.

6. Respectful Conduct

  • Be courteous to members, trainers, and staff at all times.
  • No loud or disruptive behaviour, offensive language, or intimidation.
  • Photography or video recording of others requires their consent; never record in changing rooms or showers.
  • Personal training for non-members or soliciting business on the premises is not permitted without management approval.

7. Lockers & Belongings

  • Day lockers are for active session use only; empty lockers overnight may be cleared by staff.
  • Swarg Fitness is not responsible for lost, stolen, or damaged personal items.
  • Use locks on lockers where provided and remove valuables from vehicles in the car park.

8. Classes & Personal Training

  • Arrive on time for booked classes; late entry may be restricted for safety.
  • Cancel or reschedule personal training sessions within the notice period communicated by your coach.
  • Follow trainer instructions and disclose relevant injuries or limitations before sessions.

9. Café & Wallet Purchases

  • Café orders must be placed through approved channels and paid before consumption where required.
  • Outside food and alcohol are not permitted except for medical or infant needs approved by staff.
  • Wallet balances and café pricing are subject to the terms shown in the app and at point of sale.

10. Enforcement

Staff may issue warnings, suspend access, or terminate membership for repeated or serious violations.

These Guidelines supplement our Terms & Conditions and do not limit our right to protect members and property.

For questions about facility rules, speak to reception or email support@swargfitness.com.